The villa Property Manager will be on hand to personally welcome you upon arrival at the villa. To ensure that the process goes smoothly, we kindly ask the following:
- That you state your estimated time of arrival beforehand via your Personal Area.
- That one hour before your estimated arrival time to the villa you call the Property Manager who will be waiting at the villa to welcome you.
We ask all of our clients to follow our villa entry policy as best they can:
- Entries may be made between the hours of 16.00 and 20.00.
- If you would like to enter your villa before 16.00 we will do our very best to accommodate your needs, but it is vital that you inform us of your plans in advance. If an earlier entry cannot be arranged you are very welcome to leave your luggage in the property and return after the allotted time.
- If you are arriving after 20.00 to the villa, please contact our staff regarding additional late check in fees.
- In order to make sure that your arrival runs as smoothly as possible, we ask that you please complete all the relevant sections in your online Personal Area or send us the information via email.
- You will be received personally by the villa Property Manager who will help you settle into your property.